Why does Alacrity recover so much more money on delinquent accounts?
Simply put – Alacrity works harder.
On average, Alacrity makes 30% more calls and sends three times more letters than the average collection agency.
Alacrity dedicates more resources on each and every account.
Every account is worked systematically and thoroughly regardless of its age, size or location.
The average time to resolve an account with Alacrity is 40 days – there is no faster way to get your money!
What does it cost to place accounts with Alacrity?
Alacrity works on a contingency agreement arrangement.
The client is only charged a fee on what is collected. The appropriate contingency fee is developed for each client’s specific needs.
How do I place accounts with Alacrity?
After an agreement is signed, the client may place accounts by:
E-mailing an attached file to Alacrity’s Secure Drop Box link (https://spaces.hightail.com/uplink/accmd). Please send the basic information needed such as name, address, telephone numbers, balance amount, and copy of current bill/invoice showing the date of service. Any additional information required by collectors will be requested, as needed
Faxing information including statements, invoices and contracts to 410-573-9667
Sending information by mail
For volume accounts, Alacrity develops an interface to receive electronically transmitted accounts directly from your system to ours.
When should I turn over accounts to Alacrity?
The recommended time is between 90 – 120 days. Recovery diminishes with age of account.
When is an account too old to collect?
Most states’ statute of limitations is three years from date of service, or date of last payment. It is preferable that you do not send accounts beyond two years from date of service.
After placing accounts, how long does it take for Alacrity to commence recovery efforts on my bad debt?
Immediately. Upon receipt the accounts are downloaded into our system and collection efforts begin.
In what other ways does Alacrity provide value to its clients?
Alacrity is much more than a typical collection agency. Alacrity communicates regularly with clients, offering guidance, solutions, and training every step of the way.
Alacrity also offers workshops/training seminars at the request of its clients on various topics including:
What to Expect from Your Collection Agency Relating to HIPAA
Updates on the Service Members Civil Relief Act
Industry Specific Benchmark Analysis of Recovery Rates
Access Management & Customer Service Training
Gathering Proper Information on the Front End
Which professional organizations is Alacrity affiliated with or a member of?
Alacrity Collections Corporation has memberships in the following professional organizations:
AAACCC – Annapolis & Anne Arundel County Chamber of Commerce
AAHAM – American Association of Healthcare Administrative Management
ACA International – formerly known as ACA or American Collectors Association
HFMA – Healthcare Financial Management Association
MACA – Mid-Atlantic Collectors Association
MGMA – Medical Group Management Association
How can I transmit information to you regarding accounts?
You can submit account information to us via fax, US mail, or secure electronic portal. Here are the details: