February 1, 2016
We are proud to announce that our founder and president, Susan Hayes, has been appointed to serve a fifth consecutive term on the Maryland Collection Agency Licensing Board. Her achievement has been recognized in the January 16, 2016 issue of... Read Full Article
January 16, 2016
If your institution is collecting from patients, you must understand the draconian consumer protection regulations. The first step is hiring a medical debt collection firm that specializes in these laws and has a 100% clean resume for compliance.
November 23, 2015
The healthcare industry is changing rapidly. Regulations like the Affordable Care Act (ACA) and ICD-10 coding, as well as increased patient responsibility add challenges to an already low profit margin industry. Here are the 5 hot issues in healthcare right now.
October 28, 2015
What is the difference between charity care versus bad debt? This distinction requires increased attention in the ever-changing regulatory environment of healthcare institutions.
October 14, 2015
Healthcare providers face numerous challenges in today’s environment. One of the biggest challenges involves reducing costs without affecting quality of treatment and service. Failure to meet the patients’ demands for quality healthcare and service will threaten the financial viability of ANY hospital... Read Full Article
September 28, 2015
Based on the stats in this article, it's more important than ever to hire a collection agency that specializes in medical debt collection and has a flawless track record of compliance.
September 12, 2015
Need a better understanding the TCPA regarding their recent declaratory ruling related to automated dialers? Check out this article by Alacrity Collections.