When companies operate in a business to business or B2B space, it can be difficult to decide whether or not to charge late fees. You don’t want to risk upsetting a loyal client or charging them for an invoice that... Read Full Article
Goal setting is a critical skill for every department of your business. Without a defined set of standards and goals that you want to achieve, how can you come up with a roadmap to get you there? Goal-setting for your... Read Full Article
While you might not typically think of your accounts receivable department as remotely related to your customer service department, the two should serve as extensions of each other and build goodwill with your customers. Viewing your accounts receivable department or... Read Full Article
Millennials are growing up, and their debt is growing alongside them. Numerous studies have shown that many millennials are in precarious financial situations that can increase the odds they will face collections at some point in the future. Almost 2/3... Read Full Article
Data breaches are happening all the time, even at high-profile companies like Equifax and Capital One. Your customers entrust you with their personal information, including credit card numbers, addresses and more. Are you doing enough to safeguard your customers’ personal... Read Full Article
Business to business debt collections, also known as B2B debt collections, can be more complex than traditional consumer collections. If you are not skilled in business to business debt collections, it can be very difficult to recover sufficient amounts of... Read Full Article
Sometimes, unpaid invoices force a business to make decisions that are not pleasant or comfortable. In many of those incidences, that decision is to fire a client. If your unpaid invoices are piling up, existing relationships with companies don’t always... Read Full Article
In our last blog, we reviewed the qualities that make an excellent Accounts Receivable employee. In this post, we will share tips on how to gauge the qualities of the best Accounts Receivable employee candidates, in order to hire the... Read Full Article
Are you hiring? The hiring process can be tricky when you’re looking for the cream of the crop. After all, just because someone has experience in Accounts Receivable (AR) doesn’t mean that they are right for your work environment. What... Read Full Article
Business fraud is a devastating issue for companies of every size. According to The Association of Certified Fraud Examiners, in 2018, United States businesses lost an average of 5% of their gross revenues due to fraud. Private companies, including small... Read Full Article