Consumer Collections

Past Due Consumer Accounts

We serve a wide range of consumer-oriented businesses. Our clients need effective collection practices, but also have a strong need to preserve client relationships as well as their overall brand image and reputation. Alacrity achieves a higher net-back on collections while treating every customer with respect and dignity.

  • We adhere strictly to the ACA Codes for Ethics, Professional Responsibility and Operations.
  • We stay on the cutting edge of collections technology (predictive dialer, skip-tracing, document imaging, custom account interfaces).
  • All Alacrity Collectors have earned the ACA certified Professional Collection Specialist (PCS) designation.
  • Full compliance: Fair Debt Collection, Fair Credit Reporting, Telephone Consumer Protection.
  • We have interpreters available to handle non-English speaking accounts.

Click to learn more about our team’s unique dedication and passion for highly professional collections work.

Consumer Case Study
Consumer collections bar graph
Based on ACA benchmark studies.
Our consumer clients enjoy consistently higher returns:

Contact us to discuss your consumer collection challenges.

We will be happy to share client references and offer specific insights into how we can improve your net-back, while reducing customer complaints.

Here is a short list of B2C or Business-to-Consumer Accounts we assist:

  • Accounting Services
  • Animal Hospital
  • CPA’s
  • Child Care Services
  • Collision Center
  • HVAC
  • Landscaping & Landscape Design
  • Learning Centers
  • Magazines
  • Marine Services
  • Martial Arts School
  • Parking Facilities
  • Private Schools
  • Veterinary Hospitals
  • Yacht Maintenance

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Alacrity Collections
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