Consumer Collections

Past Due Consumer Accounts

We serve a wide range of consumer-oriented businesses. Our clients need effective collection practices, but also have a strong need to preserve client relationships as well as their overall brand image and reputation. Alacrity achieves a higher net-back on collections while treating every customer with respect and dignity.

We adhere strictly to the ACA Codes for Ethics, Professional Responsibility and Operations.
We stay on the cutting edge of collections technology (predictive dialer, skip-tracing, document imaging, custom account interfaces).
All Alacrity Collectors have earned the ACA certified Professional Collection Specialist (PCS) designation.
Full compliance: Fair Debt Collection, Fair Credit Reporting, Telephone Consumer Protection.
We have interpreters available to handle non-English speaking accounts.

Click to learn more about our team’s unique dedication and passion for highly professional collections work.