Category: Uncategorized

How and Why You Should Charge Late Fees

October 10, 2019

When companies operate in a business to business or B2B space, it can be difficult to decide whether or not to charge late fees. You don’t want to risk upsetting a loyal client or charging them for an invoice that... Read Full Article


All About Millennials and Debt

September 4, 2019

Millennials are growing up, and their debt is growing alongside them. Numerous studies have shown that many millennials are in precarious financial situations that can increase the odds they will face collections at some point in the future. Almost 2/3... Read Full Article


5 Ways to Safeguard Your Customers’ Personal Information

August 28, 2019

Data breaches are happening all the time, even at high-profile companies like Equifax and Capital One. Your customers entrust you with their personal information, including credit card numbers, addresses and more. Are you doing enough to safeguard your customers’ personal... Read Full Article


Collecting from Consumers Versus Businesses with Alacrity Collections Corporation

Collecting from Consumers Versus Businesses

January 2, 2019

While collecting from consumers versus businesses has similarities, there are many legal and practical differences between the two. If you are a business in need of a skilled collection agency, you need to fully understand the skillsets required by consumer... Read Full Article


Accounts Receivable Alacrity Collections

3 Tips for Improving Your Accounts Receivable Process

July 25, 2018

The accounts receivable team at your business is essential for ensuring that the doors stay open and the lights stay on. Whenever you have a significant balance of owed funds from customers or clients, there is always a possibility that... Read Full Article


Difficult Phone Calls

4 Tips for Making Difficult Phone Calls

July 18, 2018

As a business owner, accounts receivable manager or collection agent, there are many challenging and sensitive phone calls you need to make on a regular basis. Money isn’t just one of the leading causes of relationship troubles; it’s also one... Read Full Article


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Emotional Intelligence Is Important In Billing and Collections

May 24, 2018

High Emotional Intelligence is an asset in stressful positions. Taking steps to raise your Emotional Intelligence Quotient can have significant benefits to you and your organization. Billing and collections can be particularly stressful and an increased EQ will contribute to... Read Full Article


Susan K Hayes, President, Alacrity Collections Corporation

Maryland Collection Agency Licensing Board Confirmation

March 30, 2018

Susan K Hayes Confirmed for 6th Term Alacrity Collections Corporation is delighted to announce that the company’s President Susan K Hayes has been confirmed for her 6th term on the Maryland Collection Agency Licensing Board by the Maryland State Senate.... Read Full Article