Category: Uncategorized

Accounts Receivable Alacrity Collections

3 Tips for Improving Your Accounts Receivable Process

July 25, 2018

The accounts receivable team at your business is essential for ensuring that the doors stay open and the lights stay on. Whenever you have a significant balance of owed funds from customers or clients, there is always a possibility that... Read Full Article


Difficult Phone Calls

4 Tips for Making Difficult Phone Calls

July 18, 2018

As a business owner, accounts receivable manager or collection agent, there are many challenging and sensitive phone calls you need to make on a regular basis. Money isn’t just one of the leading causes of relationship troubles; it’s also one... Read Full Article


Emotional Intelligence in Collections

Emotional Intelligence Is Important In Billing and Collections

May 24, 2018

High Emotional Intelligence is an asset in stressful positions. Taking steps to raise your Emotional Intelligence Quotient can have significant benefits to you and your organization. Billing and collections can be particularly stressful and an increased EQ will contribute to... Read Full Article


Susan K Hayes, President, Alacrity Collections Corporation

Maryland Collection Agency Licensing Board Confirmation

March 30, 2018

Susan K Hayes Confirmed for 6th Term Alacrity Collections Corporation is delighted to announce that the company’s President Susan K Hayes has been confirmed for her 6th term on the Maryland Collection Agency Licensing Board by the Maryland State Senate.... Read Full Article