Category: Medical Debt Collection

Difficult Phone Calls

4 Tips for Making Difficult Phone Calls

July 18, 2018

As a business owner, accounts receivable manager or collection agent, there are many challenging and sensitive phone calls you need to make on a regular basis. Money isn’t just one of the leading causes of relationship troubles; it’s also one... Read Full Article


Emotional Intelligence in Collections

Emotional Intelligence Is Important In Billing and Collections

May 24, 2018

High Emotional Intelligence is an asset in stressful positions. Taking steps to raise your Emotional Intelligence Quotient can have significant benefits to you and your organization. Billing and collections can be particularly stressful and an increased EQ will contribute to... Read Full Article


How to Increase Your Chances of Getting Paid for Products You Sell

October 12, 2017

Significantly overdue invoices are a problem in many industries. There are several things you can do to increase the likeliness of getting paid promptly for the products you sell. Every one of these can have an impact on your organization’s... Read Full Article


Improving cash flow for our customers

35 Years of Successfully Improving Cash Flow Through Collections

July 3, 2017

  Alacrity Collections Corporation, a Maryland-based collections agency specialized in improving cash flow through collections on behalf of its clients in the Mid-Atlantic region and beyond, celebrated its 35th anniversary on July 1st. Alacrity primarily assists clients in the healthcare field... Read Full Article


Do I need a collection agency?

When Do You Need A Collection Agency?

June 19, 2017

  As with many questions, the answer to “when do you need a collections agency” is “it varies.” It really depends on several points: If you run a company, clinic or accounts receivable department, there comes a time when your... Read Full Article


What Does a Collection Agency Do?

June 5, 2017

A Collection Agency helps your organization be more profitable. Clinics and companies alike have mostly patients or clients who pay their bills when the money is due. This is usually at the time the service or product is provided or... Read Full Article


Medical Group Sued for TCPA Violation

Medical Group Sued for TCPA Violation

February 18, 2016

Following up on our previous article where we highlighted the importance of healthcare provider compliance with collection regulations, we have a brand new case where a medical group allegedly lacked prior express consent before contacting a patient per the TCPA... Read Full Article


CFPB Logo

Healthcare Compliance with Credit Reporting

January 16, 2016

If your institution is collecting from patients, you must understand the draconian consumer protection regulations. The first step is hiring a medical debt collection firm that specializes in these laws and has a 100% clean resume for compliance.


five hot issues in healthcare industry

5 Hot Issues in Healthcare

November 23, 2015

The healthcare industry is changing rapidly. Regulations like the Affordable Care Act (ACA) and ICD-10 coding, as well as increased patient responsibility add challenges to an already low profit margin industry. Here are the 5 hot issues in healthcare right now.