July 18, 2018
As a business owner, accounts receivable manager or collection agent, there are many challenging and sensitive phone calls you need to make on a regular basis. Money isn’t just one of the leading causes of relationship troubles; it’s also one... Read Full Article
May 24, 2018
High Emotional Intelligence is an asset in stressful positions. Taking steps to raise your Emotional Intelligence Quotient can have significant benefits to you and your organization. Billing and collections can be particularly stressful and an increased EQ will contribute to... Read Full Article
October 12, 2017
Significantly overdue invoices are a problem in many industries. There are several things you can do to increase the likeliness of getting paid promptly for the products you sell. Every one of these can have an impact on your organization’s... Read Full Article
August 10, 2017
Whether to hire a lawyer or collections agency is not an “either / or” question but rather one of the correct sequence. We recommend giving your significantly overdue accounts to a collections agency first. There are several reasons for... Read Full Article
July 3, 2017
Alacrity Collections Corporation, a Maryland-based collections agency specialized in improving cash flow through collections on behalf of its clients in the Mid-Atlantic region and beyond, celebrated its 35th anniversary on July 1st. Alacrity primarily assists clients in the healthcare field... Read Full Article
June 19, 2017
As with many questions, the answer to “when do you need a collections agency” is “it varies.” It really depends on several points: If you run a company, clinic or accounts receivable department, there comes a time when your... Read Full Article
June 5, 2017
A Collection Agency helps your organization be more profitable. Clinics and companies alike have mostly patients or clients who pay their bills when the money is due. This is usually at the time the service or product is provided or... Read Full Article
February 18, 2016
Following up on our previous article where we highlighted the importance of healthcare provider compliance with collection regulations, we have a brand new case where a medical group allegedly lacked prior express consent before contacting a patient per the TCPA... Read Full Article
January 16, 2016
If your institution is collecting from patients, you must understand the draconian consumer protection regulations. The first step is hiring a medical debt collection firm that specializes in these laws and has a 100% clean resume for compliance.
November 23, 2015
The healthcare industry is changing rapidly. Regulations like the Affordable Care Act (ACA) and ICD-10 coding, as well as increased patient responsibility add challenges to an already low profit margin industry. Here are the 5 hot issues in healthcare right now.