Healthcare

How Customer Service Improves Cash Flow

Adequate cash flow is as essential as overall revenue for many businesses, especially small and medium-sized companies. Improved customer service serves as a critical part of ensuring cash flow, not only in how customers are treated but also in how quickly services are rendered to receive payment. Let’s look at

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The Facts on Medical Debt in America

What is the number one reason why Americans file for bankruptcy? While some would be tempted to answer consumer debt or mortgages that were too big, the answer is medical debt. Medical debt in America is a serious problem for individuals and families. According to the Kaiser Family Foundation, over

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Determining When to Promote in Healthcare Finance and Billing

While some shining employees make the decision of when to promote in healthcare finance and billing departments easy, other factors like revenue, budget and employee tenure can complicate things. Managers should never create a work environment where promotions are considered routine and warranted simply by showing up on time. Instead,

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Emotional Intelligence Is Important In Billing and Collections

High Emotional Intelligence is an asset in stressful positions. Taking steps to raise your Emotional Intelligence Quotient can have significant benefits to you and your organization. Billing and collections can be particularly stressful and an increased EQ will contribute to your job satisfaction and success. People with a high Emotional

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Denim-and-Diamonds event

Alacrity is Proud to Sponsor Denim & Diamonds Event Again

Helping the Community Once again, Alacrity Collections Corporation is proud to be one of the sponsors of Denim & Diamonds, the signature event to raise funds for expanding Anne Arundel Medical Center’s Foundation. The AAMC foundation’s goal is to increase AAMC’s ability to provide mental health services. The event offers something for

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Do I need a collection agency?

When Do You Need A Collection Agency?

  As with many questions, the answer to “when do you need a collections agency” is “it varies.” It really depends on several points.   Here are four of the most important reasons why a business or practice owner should contact a collections agency: If you run a company, clinic

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What Does a Collection Agency Do?

A Collection Agency helps your organization be more profitable. Clinics and companies alike have mostly patients or clients who pay their bills when the money is due. This is usually at the time the service or product is provided or once the client receives an invoice. Other customers or patients

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Medical Group Sued for TCPA Violation

Medical Group Sued for TCPA Violation

Following up on our previous article where we highlighted the importance of healthcare provider compliance with collection regulations, we have a brand new case where a medical group allegedly lacked prior express consent before contacting a patient per the TCPA and the FCC’s Declaratory Ruling. California’s Prospect Medical Group is

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