Category: Debt Collection Industry News

How to Increase Your Chances of Getting Paid for Products You Sell

October 12, 2017

Significantly overdue invoices are a problem in many industries. There are several things you can do to increase the likeliness of getting paid promptly for the products you sell. Every one of these can have an impact on your organization’s... Read Full Article


Improving cash flow for our customers

35 Years of Successfully Improving Cash Flow Through Collections

July 3, 2017

  Alacrity Collections Corporation, a Maryland-based collections agency specialized in improving cash flow through collections on behalf of its clients in the Mid-Atlantic region and beyond, celebrated its 35th anniversary on July 1st. Alacrity primarily assists clients in the healthcare field... Read Full Article


Do I need a collection agency?

When Do You Need A Collection Agency?

June 19, 2017

  As with many questions, the answer to “when do you need a collections agency” is “it varies.” It really depends on several points: If you run a company, clinic or accounts receivable department, there comes a time when your... Read Full Article


Medical Group Sued for TCPA Violation

Medical Group Sued for TCPA Violation

February 18, 2016

Following up on our previous article where we highlighted the importance of healthcare provider compliance with collection regulations, we have a brand new case where a medical group allegedly lacked prior express consent before contacting a patient per the TCPA... Read Full Article


Collector magazine

Susan Hayes Appointed to 5th MD Licensing Board Term

February 1, 2016

We are proud to announce that our founder and president, Susan Hayes, has been appointed to serve a fifth consecutive term on the Maryland Collection Agency Licensing Board. Her achievement has been recognized in the January 16, 2016 issue of... Read Full Article


CFPB Logo

Healthcare Compliance with Credit Reporting

January 16, 2016

If your institution is collecting from patients, you must understand the draconian consumer protection regulations. The first step is hiring a medical debt collection firm that specializes in these laws and has a 100% clean resume for compliance.


five hot issues in healthcare industry

5 Hot Issues in Healthcare

November 23, 2015

The healthcare industry is changing rapidly. Regulations like the Affordable Care Act (ACA) and ICD-10 coding, as well as increased patient responsibility add challenges to an already low profit margin industry. Here are the 5 hot issues in healthcare right now.


Charity Care Versus Bad Debt

October 28, 2015

What is the difference between charity care versus bad debt? This distinction requires increased attention in the ever-changing regulatory environment of healthcare institutions.


Managing Customer Complaints in Healthcare

October 14, 2015

Healthcare providers face numerous challenges in today’s environment.  One of the biggest challenges involves reducing costs without affecting quality of treatment and service. Failure to meet the patients’ demands for quality healthcare and service will threaten the financial viability of ANY hospital... Read Full Article