Case Studies

Healthcare Case Study

Healthcare Collections

A prominent hospital in Maryland was frustrated by continued poor returns on the $11 million annually being placed with collection agencies.

The Results

Alacrity improved the return on their overdue receivables dramatically. Liquidation rate increased from 15.3% (median of 10.1%) to a record high of 21.6%.

Highlights

Healthcare Credit Bargraph
Business-to-Business Case Study

Business-to-Business Collections

Client needed to improve results while preserving their goodwill. It was important for the client to maintain its relationship with delinquent payors.

The Results

Alacrity spent over 30% more time and hard costs on collection efforts. The reward was a huge increase in recoveries with no negative impact to  client goodwill.

Highlights

Business-to-Business Credit Bargraph
Checkout

Consumer Collections

This public-facing company needed to reduce delinquent receivables but from past experience was concerned about a backlash of customer complaints, particularly in social media.

The Results

Alacrity’s experienced collectors and thorough process achieved a significantly higher rate of return while protecting the company’s image and maintaining customer relationships.

Highlights

Consumer Collections Credit Bargraph

Sign up

Join our newsletter for updates about the collections industry, Alacrity news, and tips to improve your collection rates…

Alacrity Collections
Skip to content