Alacrity Has a Proven 35-Year Track Record
Alacrity Collections Corporation’s team is the primary reason why Alacrity is the top agency in Maryland. Founded in 1982 by Susan K. Hayes, Alacrity Collections has grown to be one of the largest and most successful regional collection agencies in the mid-Atlantic states. A five-time Governor appointee to the Maryland Collection Agency Licensing Board, Susan built Alacrity with a keen focus on compliance and fair debt collection practices from the start. Processing over $30 million in placements annually, Alacrity offers an experienced team, tested and proven debt collection systems, and a commitment to going above and beyond to achieve significantly higher rates of return than smaller or larger collection agencies typically deliver.
The average tenure of our management team is 13 years and every Alacrity Collections agent has earned the Professional Collections Specialist (PCS) designation.
- $30 million in annual placements
- Big agency systems and reporting – small agency service and support
- Serving the mid-Atlantic states and beyond