Consumer

Consumer Collections and Delinquent Debt Recovery Services

Consumer Accounts

We serve a wide range of consumer-oriented businesses. Our clients need effective collection practices, but also have a strong need to preserve client relationships as well as their overall brand image and reputation. Alacrity achieves a higher net-back on collections while treating every customer with respect and dignity.
  • We adhere strictly to the ACA Codes for Ethics, Professional Responsibility and Operations
  • We stay on the cutting edge of collections technology (predictive dialer, skip-tracing, document imaging, custom account interfaces).
  • All Alacrity Collectors have earned the ACA Professional Collection Specialist (PCS) designation
  • Full compliance: Fair Debt Collection, Fair Credit Reporting, Telephone Consumer Protection
Click to learn more about our team’s unique dedication and passion for highly professional collections work.

Our consumer clients enjoy consistently higher returns:

Alacrity Collections 18.2% Liquidation Rate vs 13.1% Prior Consumer Recovery Rate  
Rates based on ACA benchmark studies.

Contact us to discuss your consumer collection challenges. We will be happy to share client references and offer specific insights into how we can improve your net-back, while reducing customer complaints.


Here is a short list of B2C or Business-to-Consumer Accounts we assist:

  • Accounting Services
  • Animal Hospital
  • CPA’s
  • Child Care Services
  • Collision Center
  • HVAC
  • Landscaping & Landscape Design
  • Learning Centers
  • Magazines
  • Marine Services
  • Martial Arts School
  • Parking Facilities
  • Private Schools
  • Veterinary Hospitals
  • Yacht Maintenance