Categories for Medical Debt Collection

Medical Group Sued for TCPA Violation

February 18, 2016

Following up on our previous article where we highlighted the importance of healthcare provider compliance with collection regulations, we have a brand new case where a medical group allegedly lacked prior express consent before contacting a patient per the TCPA... Read Full Article


Healthcare Compliance with Credit Reporting

January 16, 2016

If your institution is collecting from patients, you must understand the draconian consumer protection regulations. The first step is hiring a medical debt collection firm that specializes in these laws and has a 100% clean resume for compliance.


5 Hot Issues in Healthcare

November 23, 2015

The healthcare industry is changing rapidly. Regulations like the Affordable Care Act (ACA) and ICD-10 coding, as well as increased patient responsibility add challenges to an already low profit margin industry. Here are the 5 hot issues in healthcare right now.


Charity Care Versus Bad Debt

October 28, 2015

What is the difference between charity care versus bad debt? This distinction requires increased attention in the ever-changing regulatory environment of healthcare institutions.


Managing Customer Complaints in Healthcare

October 14, 2015

Healthcare providers face numerous challenges in today’s environment.  One of the biggest challenges involves reducing costs without affecting quality of treatment and service. Failure to meet the patients’ demands for quality healthcare and service will threaten the financial viability of ANY hospital... Read Full Article


Medical Debt Collection – Complaint Stats

September 28, 2015

Based on the stats in this article, it's more important than ever to hire a collection agency that specializes in medical debt collection and has a flawless track record of compliance.