At Alacrity, our customer service and work ethic are what sets us apart from other collection agencies. However, the innovative technological tools we use have enabled us to become a leader in the collection industry. Our advanced technology is incorporated into our business practices. This gives Alacrity a suite of seamlessly integrated tools that allow efficient gathering, prioritization and dissemination of information required to make good receivables management decisions, as well as providing the most efficient computer telephony technology in the industry.

Some of Alacrity’s innovative technology includes:

• Microsoft Windows Server 2003 with advanced auto-dialer
• Windows XP Professional operation system for each workstation
• High-speed Internet access
• Real-time decision support filters to generate work flows automatically
• Integrated imaging with workflow management
• Complete user access to all data through an integrated report writer

The benefits of Alacrity’s innovative technology for our clients are:

• Top-level performance and productivity
• Enhanced management controls
• Smart workflow practices
• Identification of collectible accounts
• Informative client reports
• Increased profits